Terms & Conditions

Privacy Policy

This policy covers South West Care Homes Ltd.’s  use of personal information that we collect when you use our web site.
From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our website such as requesting a brochure.
Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information we will act in accordance with current legislation and aim to meet current Internet best practice.

Your acceptance of these Privacy Statement terms
By using our web site or our services, you unconditionally agree to be bound by this Privacy Policy.

Personal Information

When you supply any personal information to us on our web site (e.g. for enquiries) we will not pass your information on to anyone else and we will not contact you for promotional purposes, except those you have requested.
We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.
We may disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of South West Care Homes Ltd. and its Web Sites, visitors to the Web Sites and customers of our Services.

 Non personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Sites. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Web Sites with information relating to the number of users linking to our Web Sites from their sites. You cannot be identified from this information.

Security

South West Care Homes Ltd places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information.

Links to other web sites

Our Web Site contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. South West Care Homes is not responsible for the privacy policies or the content of such sites.

Use of cookies

Cookies are pieces of information that a Web Site transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a Web Site if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user’s computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies.

Comments
Please e-mail any questions, concerns or comments you have about our Privacy Policy to or write to us at:
South West Care Homes Ltd
Tamar Science Park
1 Davy Road
Plymouth PL6 8BX